Case study · American Whistle Corporation · Columbus, OH
From manual EDI and spreadsheets to fully automated in four weeks.
American Whistle Corporation — the only manufacturer of metal whistles in the United States — runs Walmart vendor EDI, Shopify B2B, FedEx fulfillment, and QuickBooks bookkeeping on Commerce OS.
- Channels
- Walmart vendor + Shopify B2B
- EDI documents
- 850/820/812/856/810
- Hours reclaimed
- 12+ hrs/week
- SPS Commerce cost
- Eliminated
The transformation
What changed in four weeks.
Before Commerce OS
- ● SPS Commerce for Walmart EDI ($400+/month)
- ● 820 remittance reconciliation in Excel (2–3 hrs/document)
- ● FedEx labels from FedEx Ship Manager (manual)
- ● QBO entries posted manually
- ● Inventory desync between Walmart and Shopify
- ● Customer service email backlog (no triage)
- ● Retail deductions disputed manually or written off
After Commerce OS
- ● Direct Walmart EDI via AS2 (no SPS Commerce fees)
- ● 820 remittance auto-reconciled to QBO (exception queue only)
- ● FedEx labels auto-generated on order receipt (Zebra printer, zero clicks)
- ● QBO entries posted automatically at ≥ 95% confidence (Bookly)
- ● Inventory synced across Walmart and Shopify on every order
- ● Shopify chat agent live on americanwhistle.com (24/7)
- ● ROS agent auto-files retail deductions
Results
The numbers after sixty days.
12+ hrs
Per week reclaimed
Across EDI, FedEx, QBO, CS
$0
SPS Commerce fees
Direct AS2 to Walmart
95%
QBO auto-post rate
Bookly at ≥ 0.95 confidence
"We were spending two to three hours on every Walmart remittance document. Now it's done before I finish my coffee."
Nic Davirro · Founder, American Whistle Corporation